Retail Pro
“Everyone lives by selling something”
– Robert Louis Stevenson –
About the Program
It costs up to 10 times more to find a new customer than to retain an existing one!
RetailPro is a multi-modular program that equips retail managers to be highly effective team. It prepares them to build engaged & motivated teams and generate a stimulating store environment.
Objectives
RetailPro aims to inculcate attitude, aptitude and competencies in participants that help convert a visitor into a buyer, a buyer into a loyal customer and a loyal customer into an advocate.
- Instill a sense of ownership
- Enhance professional attitude at work
- Develop understanding of retail process and effective selling skills
- Become a more persuasive and influential communicator
- Learn how to deal with challenging customer situations
- Improve selling skills, management skills and leadership skill
Who should attend
Counter Sales Force, Floor Managers, Store Managers across domains who wish to acquire retail acumen.
Duration
Conveniently scheduled (not clashing with store-traffic) 12 modules of 6 hours each, intervals with built in real time practice.
